Originally written by Will Miller, last updated Apr 29, 2026, on the Swan Retail knowledge base (SRS).
Version 7.4-100
21st April 2026? Changed
Adjustments to existing programs and workflows to enhance functionality.
SWAN-7017 (1of2) - SRS ClearAccept - Linked Refunds
Corrected an issue where the final ClearAccept transaction ID recorded for a payment was not always the one needed to facilitate future linked refunds. This has been corrected so all future payments will hold the necessary identifiers to allow for linked refunds.
Support #: SUP-64428
SWAN-7017 (2of2) - SRS ClearAccept - AMEX Integration
American Express payments can optionally now be separated automatically onto a different payment type when taking payments through SRS and the Customer Ordering App. By creating a ‘ClearAccept Amex’ payment type in SRS, this will then be used instead of the default ‘ClearAccept’ payment type. This allows the payments to be coded differently in the nominal ledger and separated on payment reports without requiring the salesperson to select the right one.
It doesn’t matter which payment type the salesperson selects - ‘ClearAccept’ or ‘ClearAccept Amex' as the system will use the correct one for the customers card scheme if the salesperson has selected incorrectly.
SWAN-6932 - b/e Cygnus Fashion Matrix - Default sort order for results displayed
The Fashion Range Matrix as shown on Cygnus will now use the sequence you have set in Fashion Range Maintenance to display the matrix to users. Previously it would sort A->Z which meant sizing could be shown incorrectly sequenced. E.g. UK10, UK12, UK8 instead of UK8, UK10, UK12
SWAN-6635 - Archiving - When deleting an item due to archiving, log it
Deleted items are now recorded in the database. If someone then tries to look up a deleted item in item maintenance or item enquiry they will see some information about that deleted item.
There is no mechanism for retrieving deleted items but this additional information is intended to provide an audit trail showing when and who deleted it.
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