Debug

Originally written by Robbie Lewis, last updated Jul 10, 2023, on the Swan Retail knowledge base (SRS).

Part of: Swan eCommerce for SRS › Swan Retail SRS WooCommerce Plugin

The debug tab allows you to search the SRS integration logs for all information relating to a specific product, order or customer. You can find the tab at the bottom of the SRS Dashboard screen in the integration settings panel.

When you click the search button, the integration logs are searched for the phrase that you have entered and results are shown below as clickable links.

Examples of things you can search for

• SRS stock item code

• SRS model code

• SRS style codes

• SRS attributes

• Web order numbers

• Customer email address

When the search button is clicked, it becomes disabled until the search has completed. A search might take up to a minute or longer depending on the number of log files on the website.

Example

Here is an example of the results you might receive when using the debug search facility.

In this example a SRS model code code has been used. Any log files found containing your search term are listed including the folder they were found inside. Clicking a result will open that log file in a new tab.

For more information about log files, see Logging.

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